Orders and delivery

Is shopping at DelilahJewels trustworthy?

Yes, ordering from DelilahJewels is reliable. We are a company registered with the Chamber of Commerce with the Chamber of Commerce number 74347799 and are located in the Netherlands.

You can easily pay using secure payment methods such as iDEAL, PayPal and credit card payments.

We also use McAfee SECURE which secures the entire website and our website is certified with an SSL connection.

We want to build a good customer relationship and are focused on excellent customer service.

 

How do I place an order at DelilahJewels?

In 3 easy steps:

  1. Put a product in your shopping cart and go to order.
  2. Check your order. Make sure you fill in all the necessary information correctly.
  3. Round it off by paying up. This can be done via iDEAL, PayPal or credit card.

 

With which payment methods can I pay?

We use iDEAL, PayPal and credit card payments.

 

What is the delivery time?

The estimated delivery time is in advance;

Europe 12-15 days
United states 5-10 days
Africa 20-30 days
United Kingdom 20-30 days

The processing time is on average 1-2 days (mentioned days are working days, holidays excluded)

DelilahJewels makes use of the possibility to send the order directly from our regular foreign supplier to the specified address.

This enables us to offer our products as cheap as possible and to optimise our customer service.

 

Personalized Arabic Jewelry

Our Arabic name necklaces and bracelets are custom made according to the wishes of the customer. This entire process takes 5-7 working days.

The customer has the possibility to fill in the desired name himself in Arabic. If the name is filled in in Dutch, the customer automatically agrees to the translation into Arabic, made by DelilahJewels.

 

How do I receive my order?

We use PostNL and BPost within the Netherlands and Belgium and they will deliver the order to the address provided.

When an order contains several products, it may happen that they are delivered separately from each other.

 

Can I track my order?

Yes, it is possible to track your order. Via the 'Track my order' page.